Welcome to the Saint Anthony of Padua Mission Aid privacy policy.

Saint Anthony of Padua Mission Aid respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Saint Anthony of Padua Mission Aid (Charity Reg. Number: 125345744RR0001, (hereinafter referred to as �Charity� or �Controller�) is a charity registered in Canada founded by the Conventual Franciscan Friars of the Basilica of Saint Anthony in Padua (Italy).

Saint Anthony of Padua Mission Aid is the controller and responsible for your personal data and for this website. The processing operations are carried out by the Provincia Italiana di S. Antonio di Padova dei Frati Minori Conventuali Area Messaggero di S. Antonio Editrice, in the role of the Processor

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact details:

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Full name of legal entity: Saint Anthony of Padua Mission Aid

Email address:  st.anthony@bellnet.ca

Operating address: Via Orto Botanico 11, 35123 Padova (Italy)

Registered office address: 100-1320 LESLIE STREET, Toronto, Ontario M3C2K9 CA

 

The Saint Anthony of Padua Mission Aid (SAPMA) is committed to respecting the privacy of its employees, official workers, candidates, donors, and contacts. In demonstration of our commitment to this privacy and in voluntary compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we have created the following Privacy Policy (the Policy). The Policy has been designed to reflect our commitment to the principles outlined in PIPEDA.

All directors, officers, employees, and volunteers of The Saint Anthony of Padua Mission Aid are required to comply with the Policy and may be given restricted access to personal information solely to fulfill the purposes as set out in the Policy.

All other persons or organizations who act for, or on behalf of, The Saint Anthony of Padua Mission Aid are also required to comply with the principles of the Policy and may be given restricted access to personal information solely to fulfill the purposes as set out in the Policy.


Principle 1 - Accountability

1.1 - The Saint Anthony of Padua Mission Aid in Canada is responsible for personal information which we collect, use, or distribute and any personal information in our custody or under our control.

1.2 - We will continually create and update procedures in accordance with the Policy to govern the handling of personal information and respond to complaints.


Principle 2 - Purposes

2.1 - The Saint Anthony of Padua Mission Aid is committed to ensuring that the purposes for which personal information is collected, used, or disclosed are identified, reasonable, and appropriate in the circumstance.

2.2 - The Saint Anthony of Padua Mission Aid will only collect personal information from employees, official workers, candidates, donors, and contacts that is necessary to fulfill the following purposes:

         To verify identity

         To assess ongoing suitability for employment and/or licensing

         To identify individual preferences

         To understand individual needs

         To provide requested products and services

         To inform regarding denominational priorities, policies and practices

         To make contact for fundraising

         To meet government requirements


Principle 3 - Consent

3.1 - The Saint Anthony of Padua Mission Aid will obtain reasonably informed consent of employees, official workers, candidates, donors and contacts to collect, use or disclose personal information except where we are authorized to do so without consent.

3.2 - Consent can be implied where the purpose for collecting, using, or disclosing the personal information would be considered obvious and the employees, official workers, candidates, donors, and contacts voluntarily provides personal information for that purpose.

3.3 - In general, the use of products and services by an employee, official worker, candidate, donor, or contact, or the acceptance of employment or benefits by an employee, constitutes implied consent for Saint Anthony of Padua Mission Aid to collect, use and disclose personal information for all identified purposes. Consent may also be implied where employees, official workers, candidates, donors and contacts are given notice and a reasonable opportunity to opt-out of his or her personal information being used for certain purposes and the employee, official worker, candidate, donor or contact does not opt-out. Individuals may withdraw their consent at any time subject to legal or contractual notice, by providing reasonable notice to SAPMA of their intent to withdraw their consent.

3.4 - The following are examples of when we may collect, use or disclose the personal information of an employee, official worker, candidate, donor or contact without their consent:

         When the collection, use or disclosure of personal information is permitted or required by law;

         When collection is clearly in your best interests and we are unable to obtain your consent in a timely way;

         In an emergency that threatens an individual�s life, health or personal security;

         When disclosure is required for archival purposes;

         When the personal information is available from a public source (e.g. a telephone directory);

         When the personal information is available through observation at a public event to which you attended voluntarily;

         When the collection, use or distribution is necessary to determine your suitability to receive an honour, award or similar benefit or to be selected for a religious, athletic or artistic purpose;

         When we require legal advice from a lawyer;

         For the purposes of collecting a debt or other obligation;

         To protect ourselves from fraud;

         To investigate an anticipated breach of an agreement or a contravention of law;

         When the personal information is voluntarily disclosed by the person to whom it applies by using equipment or data owned by the SAPMA (eg. through the use of company computers, email addresses etc.).


Principle 4 - Limiting Collection

4.1 - Saint Anthony of Padua Mission Aid will limit the collection of personal information to that which is necessary for identified purposes. Saint Anthony of Padua Mission Aid will only collect personal information by fair and lawful means and for purposes that a reasonable person would consider appropriate in the circumstances.


Principle 5 - Limiting Use, Disclosure, and Retention

5.1  - Saint Anthony of Padua Mission Aid will not use or disclose personal information for purposes other than for those for which it was collected except with the consent of the individual or as required or permitted by law.

5.2 - Saint Anthony of Padua Mission Aid will only retain personal information as long as it is needed for the purposes for which it was collected or consented to. The Christian and Missionary Alliance in Canada will maintain reasonable schedules to ensure that personal information is reviewed on an ongoing basis to determine relevance and if retention is required.

5.3 - When personal information collected is no longer relevant to its purpose or when it is permitted by law, Saint Anthony of Padua Mission Aid will ensure that it is deleted, destroyed or made anonymous in a secure manner.


Principle 6 - Accuracy

6.1 - The Saint Anthony of Padua Mission Aid will take reasonable efforts to ensure that personal information is accurate and complete.

6.2 - Saint Anthony of Padua Mission Aid will update information when it is necessary to fulfill the purpose for which the information was collected or when an individual notifies us. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought. This request should be directed to the Privacy Officer.


Principle 7 - Safeguards

7.1 - The Saint Anthony of Padua Mission Aid will routinely review and update our security measures which will include: Physical measures such as locking filing cabinets and restricted access to offices as appropriate; Organizational measures, such as security clearances and policies governing access to information; Technological measures, such as the use of passwords and encryption.

7.2 - The Saint Anthony of Padua Mission Aid will update information when it is necessary to fulfill the purpose for which the information was collected or when an individual notifies us. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought. This request should be directed to the Privacy Officer.

7.3 - The Saint Anthony of Padua Mission Aid shall protect personal information disclosed to third parties by contractual agreement that stipulates the confidentiality and safeguard requirements that are comparable to our own.


Principle 8 - Openness

8.1 - The Saint Anthony of Padua Mission Aid is committed to making its privacy policies and procedures available and clear to all interested parties.

8.2 - Any questions or concerns regarding our policy or procedure may be directed in writing to our office.


Principle 9 - Individual Access

9.1  - Employees, official workers, candidates, donors and contacts have a right to access their personal information, subject to limited exceptions including, but not limited to:

         Situations of solicitor-client privilege

         Situations where disclosure may reveal the personal information of another individual

         Situations where the health or safety of an individual may be jeopardized

         Situations where the information was provided confidentially, such as the references for candidates

9.2 - A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought and should be forwarded to the attention of the office. A reasonable fee may be charged for providing access to personal information, in which case we will inform the employee, official worker, candidate, donor or contact prior to proceeding.

9.3 - In certain situations, it may not be possible to provide access to all the personal information that is held and a request may be refused in whole or in part, providing the reasons for refusal and the recourse available. For example, information may not be provided if to do so would reveal personal information about a third party or jeopardize the security of another.


Principle 10 - Challenging Compliance

10.1 - It is Saint Anthony of Padua Mission Aid�s policy that all privacy related complaints shall be investigated. Complaints made regarding the Privacy Policy or the use of personal information should be made to our office in writing.

10.2 - The procedure of Saint Anthony of Padua Mission Aid for dealing with complaints is as follows:

1.     Record the date and nature of a complaint when it is received

2.     Acknowledge receipt of the complaint promptly

3.     Review the matter fairly and impartially, providing to the individual, where possible, access to all relevant records

4.     Notify the individual of the outcome of the investigation promptly and clearly

5.     If the complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and practices. We will also, if and as required, correct any inaccurate or incomplete information when possible

10.3 - If our office is unable to resolve the concern, the employee, official worker, candidate, donor or contact may also write to the Federal Privacy Commissioner.

 


How this policy is applied on the Internet

 

Our privacy policy aims to give you information on how Saint Anthony of Padua Mission Aid collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter purchase a product, donate online

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Changes to the privacy policy and your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, maiden name, last name, username or similar identifier, title and date of birth.

Contact Data includes billing address, delivery address, email address and telephone numbers.

Financial Data includes bank account and payment card details.

Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data includes information about how you use our website, products and services.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We usually do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data) and information about criminal convictions and offences. However, it may happen that, by pure chance, specific data may also be processed (just think, for instance, if your mail were to reveal your religious or political orientation).

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, for the conclusion of a contract, the subscription to a newsletter or to make a donation). In this case, we may have to cancel a product you have with us but we will notify you if this is the case at the time.

How is your personal data collected?

We use different methods to collect data from and about you including through:

make donations online;

Signing up to Gift Aid;

Setting up Standing Orders;

subscribe to our publications;

give us feedback or contact us.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To register you as a new customer

(a) Identity

(b) Contact

Performance of a contract with you

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

 

 

 

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) 

(a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how donors use our products to develop them.

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

(a) Technical

(b) Usage

Necessary for our legitimate interests (to keep our website updated and relevant, to develop our charity.



 

 

Marketing

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods from us and you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

 Opting out

You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product purchase, product/service experience or other transactions.

Cookies and other tracking system

Cookies are not used to profile users, nor are other tracking methods used.

Instead, session cookies (non-persistent) are used, but in a way that is strictly limited to the bare necessities of a safe and efficient browsing of the sites. The memorization of the session cookies in terminals and in browsers is under the user�s control where, on the servers, at the end of the HTTP sessions, information regarding cookies remain recorded in the service log files. Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

We may share your personal data with the Processor for the purposes set out in the table Purposes for which we will use your personal data above.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us. In some circumstances you can ask us to delete your data: see your legal rights below for further information.

In some circumstances we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:

Request access to your personal data

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Glossary

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

THIRD PARTIES

External Third Parties

Service providers acting as processor based in Italy and Canada who provide IT and system administration services.

Professional advisers including lawyers, bankers, auditors and insurers based in Italy and Canada who provide consultancy, banking, legal, insurance and accounting services.

Canada Revenue Agency, Canada Customs, and other regulators and authorities in the Canada who require reporting of processing activities in certain circumstances.

YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

If you want us to establish the data's accuracy.

Where our use of the data is unlawful but you do not want us to erase it.

Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

 

 

 

Last Revised: June 3, 2021